Privacy Policy - GlowUp Academy

1. Introduction

Welcome to GlowUp Academy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, enroll in our training programs, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: First name, last name, date of birth, professional credentials, license numbers (if applicable)
Contact Data: Email address, telephone numbers, physical address, emergency contact information
Financial Data: Payment card details (processed securely through our payment providers), billing information
Transaction Data: Details about payments, enrollment records, training programs purchased
Education Data: Academic records, certification status, training progress, assessment results, attendance records
Health Data: Medical conditions, allergies, or health information relevant to safe training participation (collected with your explicit consent)
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system and platform
Usage Data: Information about how you use our website, training materials, and online learning platforms
Marketing Data: Your preferences in receiving marketing communications and your communication preferences
Visual Data: Photos and videos taken during training for portfolio development and educational purposes (with your explicit consent)

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide and administer our training programs and educational services
To process enrollment applications and manage student records
To issue certifications and maintain certification records
To communicate with you about your training, schedule changes, and important updates
To provide customer support and respond to your inquiries
To assess student progress and provide feedback
To ensure health and safety compliance during practical training sessions
To maintain accurate attendance and assessment records
To improve our training programs and teaching methods
To comply with legal and regulatory requirements in the beauty and aesthetics industry
To provide you with information about additional training opportunities and services (with your consent)
To verify credentials and provide employment references (with your consent)

4. Special Category Data

We may collect special category personal data, such as health information, only with your explicit consent and only where necessary for safe training delivery. This may include information about allergies, medical conditions, or physical limitations that could affect your participation in hands-on training activities. This information is stored securely and accessed only by authorized personnel on a need-to-know basis.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Student records, assessment data, and health information are stored with enhanced security measures. We limit access to your personal data to those employees, instructors, and authorized personnel who have a business need to know.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Student records and certification data are retained for a minimum of 7 years to comply with industry regulations and to support credential verification requests. You may request deletion of your data subject to our legal obligations to maintain certain records.

7. Sharing Your Information

We may share your personal data with:

Certification Bodies: To process and verify your professional certifications
Regulatory Authorities: When required by law or to comply with industry regulations
Insurance Providers: To maintain appropriate coverage for training activities
Payment Processors: To securely process your payments
Service Providers: Third parties who provide IT, learning management systems, and administrative services on our behalf
Potential Employers: Only with your explicit consent to provide references or verify credentials

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data and student records
Request correction of your personal data
Request erasure of your personal data (subject to legal retention requirements)
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent where we are relying on consent to process your personal data
Request copies of your certifications and transcripts

9. Cookies and Website Analytics

We use cookies and similar tracking technologies to track activity on our website and online learning platforms. Cookies help us understand how you use our services and improve your learning experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

10. Third-Party Services

We may employ third-party companies and individuals to facilitate our educational services, provide learning management systems, process payments, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. International Data Transfers

As we operate internationally, your personal data may be transferred to, and maintained on, servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: privacy@glowupaca.com

SuperSystems LLC
30 N Gould St, Ste 100
Sheridan, Wyoming 82801
United States of America
EIN: 37-2156703

Subsidiary Office:
Newtonlaan 115
3584 BH Utrecht
The Netherlands